We have two shipping methods available, that is, Standard Shipping which takes 3 - 7 business days, and Expedited Shipping which offers Same Day or Next Business Day delivery. For more details, please review our Shipping Policy.

Shipping is only availble within East Africa. We only ship to the following countries: Kenya, Uganda, Rwanda, Tanzania, Burundi, South Sudan, and DRC.

Orders are fulfilled within 7 business days. However, items sourced from manufacturers from overseas can take up to 45 days to be delivered to your site. In such cases, we recommend that you make your order ahead of time to coincide with the project/ construction schedule.

Available payment methods include Lipa Na M-PESA via our Paybill No. 4076327, Bank Transfer, VISA/MasterCard Credit and Debit Cards, PayPal, and payment via Escrow Kenya. For more information, please Contact Us.

Yes, you can pay using your local currency. Our platform offers a currency converter and a variety of payment methods for your convenience. Currency rates are updated weekly.

We currently offer cash on delivery (COD) for select products and services. For most items, full payment is required at checkout. Please Contact Us to confirm COD availability for your order.

Buying from the BLEA is 100% risk-free with our 30-day money-back guarantee. We provide refunds if you're not satisfied with your order. Refer to our Return Policy for more details.

We use Escrow Kenya and other services to facilitate secure online payments. Escrow services provides protection for both buyers and sellers, holding the buyer's payment until the seller fulfills the order and the buyer confirms receipt of the items.

If we are not able to fulfil your order, as per your specifications, you as the buyer will get a refund. For more details, please review our Return Policy.

Yes, the tax invoice will be emailed to you upon order confirmation.

To place an order, simply scroll through the main product catalogue page and add your items to cart. Click on the checkout link, and you’re good to go! Our representative will contact you shortly after to confirm your order, billing & shipping details. Visit our How-to-buy page to learn more.

There are no limitations. The quantity you can buy depends on the available stock of the items. However, some items have MOQ (Minimum Order Quantity) associated with them.

MOQ is an acronym that stands for minimum order quantity. It is the minimum amount of a product you must order for us to fulfil the order.

To change or cancel your order/ purchase, we require that you Contact Us as soon as possible. For more details, please review our Return Policy.

To track your order, simply login on the site, go to My Account, click on the ‘Orders' tab on the Dashboard. Check the Order Number, and click on 'Track' from the options listed.

If you are not entirely satisfied with your purchase, we’re here to help. Simply Contact Us as soon as possible. For more detail, please review our Return Policy.

If your return is approved, we will initiate a replacement, or refund to your account (or original method of payment). You will receive the credit within a certain amount of days, mostly 14 days, depending on your bank’s policies.

BIM objects are digital models of real-world products such as doors, windows, lighting fixtures, appliances & furniture, which are used by architects and engineers in the creation of 3D models.

Select the product you’d like to use. On the Product Description Panel, select the 'Download BIM' tab. The object will automatically download to your drive. To load an object to your project, open the project file you want to add the object to, then import the object from the location stored in your drive.

You can use any BIM authoring software used for designing construction projects, e.g. Revit, ArchiCAD, AutoCAD, Navisworks, etc.

Products specification may change from time-to-time, and we may send you updates of these changes and any other key changes in the Service. We are constantly innovating and refining the Service to provide you with the best possible experience.

We create BIM Objects using the highest BIM object standards. BIM objects on the BLEA platform are hosted for free and are always accessible to designers. To get started on creating your BIM Objects, simply Contact Us and we’ll get you started.

We offer BIM consulting services. For more information, please Get in Touch.

We do not require any information for you to obtain access to any of part of our Site unless specifically stated. We may ask for specific information to provide a service to you, such as fulfilling an order. Information we may request include your contact details, shipping and billing addresses.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use the information to: communicate with you; and more generally to improve and optimize our Site to provide you with a more personalised experience. For more details, please review our Privacy Policy.